At blackCAPstone Lawyers, we are committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy outlines how we collect, use, store, and disclose your personal information.

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1. What Personal Information We Collect

We may collect the following types of personal information:

• Full name, address, email address, phone number

• Identification documents (e.g. passport, driver licence)

• Information about your legal matter or enquiry

• Employment and educational history (for recruitment purposes)

• Financial and billing information

• Any other information required to provide our legal services or to comply with the law

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2. How We Collect Personal Information

We collect personal information through:

• Direct communications with you (e.g. in person, by phone, email, or forms on our website)

• When you instruct us to act on your behalf

• Through third parties (e.g. government agencies, public databases, other legal or professional advisers)

• Our website and online services (e.g. contact forms, newsletter sign-up)

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3. Purpose of Collection

We collect, use, and disclose your personal information for purposes including:

• Providing legal services and advice

• Responding to your enquiries

• Internal administration, billing, and compliance

• Fulfilling our legal, regulatory, and professional obligations

• Marketing and communication (only where consented)

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4. Disclosure of Personal Information

We may disclose your personal information to:

• Courts, tribunals, and regulatory authorities

• External service providers (e.g. IT support, document storage, email hosting)

• Other parties involved in your matter (e.g. barristers, experts, opposing parties)

• Third parties where required or authorised by law

Where we engage third-party service providers located outside of Australia, we will take reasonable steps to ensure they comply with Australian privacy standards.

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5. Security of Personal Information

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access or disclosure. This includes:

• Secure physical and electronic storage

• Confidentiality obligations for staff and contractors

• Regular review of data security practices

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6. Access and Correction

You may request access to the personal information we hold about you, or request correction of your information, by contacting us using the details below. We may require identification and will respond within a reasonable time.

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7. Website and Cookies

When you visit our website, we may collect information such as your IP address, browser type, and usage statistics through cookies and analytics tools. This information helps us improve our services and website functionality.

You may choose to disable cookies through your browser settings.

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8. Marketing Communications

We may send you legal updates or firm news if you have provided your consent. You can unsubscribe at any time by following the opt-out instructions in the communication or contacting us directly.

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9. Complaints and Enquiries

If you have any concerns about your privacy or how we have handled your personal information, please contact us. We will investigate and respond in accordance with our obligations.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

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